DIGITAL SERVICES
- Choose myLo@n (personal loan) or myOverdr@ft (overdraft) depending on your needs and your repayment preferences
- Open a Fixed Term Deposit Account and choose the duration that suits you best
- You don’t have to visit the bank, not even for signing the contracts in case your application is approved
BUDGET
- Set and monitor your monthly or yearly budgets, per category
- View your spending analysis and visualize impact
- Set overspending alerts to make sure you do not go over your budget
- Make adjustments to keep up with your initial budget and stay on top of your finances
TRANSACTIONS
- View all your transactions as far back as the day you signed up as an Ancoria Bank customer
- Automatic categorization of your financials for easy viewing
- Change category or allocate to multiple categories
- Keep track of total amounts spent at specific merchants
MANAGE YOUR CARD
- If you misplaced your card and want to make sure it won’t be used, you can deactivate it temporarily, and reactivate it at a later date through myAncoria app
- Easily report your card lost or stolen
- Cancel damaged, lost or stolen cards
- Order a new PIN and receive it immediately via SMS
ACCOUNT DETAILS
- Download and save your account statements
- Request a chequebook
- Stop cheque payments
- Download IBAN certificates
myAncoria is constantly evolving.
Stay tuned for more features that will help you manage your money with ease.
If you have an approved bank account, you can easily close it by following the steps below:
- Log in to myAncoria
- Navigate to “Security”
- Under “Important Information,” select “Close my account(s)”
- A representative of the Bank will contact you for additional details
If you have an application in progress for a new bank account, you can request to delete your personal data at any time by emailing dpo@ancoriabank.com or contacting our Customer Service.
More information related to how and why the Bank processes your personal data can be found here.
Ancoria Bank Ltd manages myAncoria, our online and mobile banking service.
Frequently Asked Questions
What is online banking?
Online banking lets you manage your banking needs on any device with internet access without having to download an application.
What is the difference between online banking and mobile banking?
Online banking is accessible on any device with internet connection and it does not require users to download any specific banking application. Usually any standard web browser like Safari or Chrome work well. Mobile banking requires for a banking application to be downloaded.
Do I have to register or apply for Ancoria Bank’s online banking?
No. Once your Current Account application is approved you get your credentials to the Bank’s online banking. This applies to all of our customers that hold a Current Account with us.
How can I access myAncoria?
You can download it from the relevant app store (App Store, Google Play, Huawei AppGallery). Before logging in, please make sure that you have your online banking credentials (username and password). Otherwise, download the myAncoria app.
Where can I find my online banking credentials?
Once your application to open a current account is approved, we will send you your online banking credentials electronically.
I forgot my username, what should I do?
If you forget your username, please contact our Customer Service to help you.
I forgot my password, what should I do?
If you forget your password, you can reset it through myAncoria. Please note that you will need your username, access to the email address you provided and the mobile phone number you have registered to Ancoria Bank.
Do I need to log out after I finish using Ancoria Bank’s online banking?
For security reasons we recommend that you always log out from your myAncoria account after you finish using our online banking.
Is there a fee for using Ancoria Bank’s online banking?
No, there is no fee. Using our online banking, myAncoria, is free of charge. However, keep in mind that for some services, fees apply. For more information, please view our Table of Commission and Charges.
What accounts can I access through myAncoria?
You can access your personal accounts (Current Account, Savings Account, Fixed Term Deposit Accounts and Loan Account) as well as your business account without having to log out and log in again. You can do it easily by clicking your name and choose your business account.
What can I do through the myAncoria?
- Open a Fixed Term Deposit Account
- Apply for a Digital Loan (myLo@n and myOverdr@ft)
- Manage your card (activate/deactivate, report lost/stolen)
- Update your personal information
- Set your budget
- Check account balance
- Transfer money
- Contact Customer Service
* Stay tuned for more features that will be included in myAncoria.
Can I be logged in to myAncoria on multiple devices?
You can have one active session on the web and one on a mobile device. For your account’s security, multiple sessions on different devices are not allowed.
